Astroglide Pty Ltd (Sponsor of Astroglide in Australia)
Village Road Saratoga NSW 2251 Australia
PO Box 603 Mosman NSW 2088 Australia
Central Coast NSW Office
Phone: 02 4369 6526
Sydney NSW Office
Phone: 02 9968 2539
ABN: 13 129 606 757
Astroglide Pty Ltd (Distributor and Sponsor of Astroglide in Australia)
Village Road Saratoga NSW 2251
PO Box 603 Mosman NSW 2088
Central Coast NSW OfficeCall us at 02 4369 6526
Sydney NSW OfficeCall us at 02 9968 2539
Consumer Advisory AssistanceCall us at 0011 1 760 727 9030 (+17607279030)
Open Wednesday, Thursday, Friday and Saturday 12.30am - 10.30am Australian Eastern Standard Time
Open Tuesday, Wednesday, Thursday and Friday 11.30pm - 9.30am Australian Eastern Summer Time
Open Saturday 12am - 9.30am Australian Eastern Summer Time
ABN 13 129 606 757
Astroglide is on the Australian Register of Therapeutic Goods (ARTG), as a class 1 medical device.
Astroglide Personal Lubricants are Vegan and always have been since we started over 45 years ago . #vegan #veganfriendly
The social media pages controlled by Astroglide Pty Ltd need to comply with the Therapeutic Goods Act 1989 and the Therapeutic Goods Advertising Code 2021. The TGA recommends that businesses such as ours, adopt an 'acceptable use policy' on our social media pages, warning third parties that non-compliant comments will be removed from the page. Astroglide Pty Ltd, will remove non compliant comments immediately on detecting them.
Business owners are responsible for the content of any social media page created or managed by them, including websites, social media channels, blog posts, hashtags, or discussion forums. This responsibility extends to user-generated content, such as third-party comments posted on those social media platforms that are controlled by the business.
All advertising for therapeutic goods must promote the safe and responsible use of those products and must not take advantage of consumers, including through third party comments on social media.
Compliance with the advertising requirements under therapeutic goods legislation means that social media advertisements for therapeutic goods must meet the following requirements.
The TGA recommends that businesses adopt an 'acceptable use policy' on its own social media pages, warning third parties that non-compliant comments will be removed from the page.
Although it is up to the party that is responsible for the advertising to ensure compliance with the requirements, we recommend that businesses also provide corrective information if they become aware of misinformation from third parties on social media channels for which they are not responsible. Advertisers should ensure any corrective information also complies with the advertising requirements if it is used within an advertisement or is an advertisement in its own right.
Astroglide Pty Ltd has never paid for testimonials nor endorsements, directly or indirectly and never will. We have never supplied any samples, free or otherwise to any person directly or indirectly, providing a testimonial or endorsement. If the testimonial or endorsement is not genuine, we are not interested and it is also illegal under the Therapeutic Goods Act 2021. This applies to any website or social media posting by Astroglide Pty Ltd since our inception.